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Methodological Videos

We understand that not everyone is an expert in survey design, that's why we've created this learning series.​ With more than 40 methodological learning videos, the series isn’t about point-and-click. It's about sharing knowledge, recommendations, and tips on how to execute successful survey projects.​

Before You Start Your Survey Project

  • 5 Questions to Ask Yourself Before You Start Your Survey Projects
  • GDPR Compliant Surveys
  • Employee Experience Surveys
  • Customer Experience Surveys
  • Choose the Right Survey Frequency
  • Employee Pulse Surveys

See all 11 articles

Planning Your Survey

  • Build Your Survey: From Purpose to Questions
  • Craft High-Quality Survey Questions
  • Choose the Right Question Type
  • Understand Rating Scales
  • Understand the Net Promoter Score (NPS) and eNPS
  • Understand Merge Fields, Jumps and Conditions

See all 11 articles

Collecting Survey Data

  • Email Service Providers and Allow list
  • The Collectors Feature
  • Best Practices During Data Collection
  • Avoid Being Marked as Spam
  • Boost Your Response Rate

Reporting on Survey Results

  • Build Engaging Reports
  • Reporting Techniques: Filters, Comparisons, and Time Series 
  • Import Data and Update Background Variables
  • Export Survey Data
  • Understand Report Hierachies
  • Methods to Produce Multiple Reports: Filters, Versions and Reports

See all 7 articles

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