Planning Your Survey

Detailed survey planning can be the difference between gathering valuable insights and missed opportunities. The videos in this playlist serve as your guide to designing effective surveys, helping you craft high-quality questions, understand various question types such as the Likert scale, and explore popular concepts within employee and customer experience like Net Promoter Score® and its derivative, eNPS. The purpose of this playlist is to ensure that every element of your survey is meticulously thought out, facilitating effective data collection and meaningful results.