About Sharing Surveys via Email
Enalyzer provides an easy way to share your survey via email. You can send customized email invitations to your respondents and track their progress. Email survey invitations allow you to send reminders and limit respondents to answering the survey once.
If you're going to send survey email invitations to more than a few people, we recommend that you:
- Creating the invitation message.
- Create the CSV file with the respondent information. This will make sharing your survey go by smoother and faster.
- Set the survey's anonymity.
Sending Email Survey Invitations
To send email survey invitations, all you have to do is:
- Go to your survey, and select share in the side menu.
- Click on the email option.
- Choose how to invite your respondents. You can choose between manually, copy/paste, or upload.
- This option is optimal if you're sending to just one person. All you have to do is:
- Select manually.
- Fill out the respondent information.
The email variable is the only mandatory field.
- Copy/paste your respondent information from a CSV file directly into Enalyzer. All you have to do is:
- Select copy/paste.
- A box will appear below. Copy the information from the CSV file and paste it into the box.
You can only copy/paste the system variables: first name, last name, email, and language. If you want to import data to background variables you have created yourself or if you're going to import any variables, choose the upload option.
- This option is perfect if you're working with many respondents and background variables. Furthermore, this is the only option that allows you to import variables. For more details on creating a CSV file, click here.
To upload your CSV file, all you have to do is:
- Select upload.
- Click on upload your CSV file.
- Find your CSV file and click upload.
- Map the fields by linking the fields from your CSV file on the left to your survey variables on the right.
If there is a field that you don't want to upload or import, you can skip it.
To import a variable select new: background variable. This will import the CSV field as a text background variable.
- When you're done mapping, click save to return to the survey invitation preview.
- You can always click on edit mappings to make any changes.
- This option is optimal if you're sending to just one person. All you have to do is:
- Select the message you're going to send. If you want to make any edits to the message, click edit and follow the on-screen instructions.
- Edit the sender's information, if relevant.
- You can preview your email survey invitation on the right-side panel. If all looks as it should, click next.
- Under schedule your invitation, choose when to send your invitation. You can select between send now and schedule for later.
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- Select send now to send the survey invitations immediately. Click next.
- Click add more to easily invite additional respondents. You will use the same invitation message and sender details, and only have to fill out the respondent information.
- If you've added all respondents, click send now.
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- Select schedule for later to send the survey invitations at a later time.
- Select the date and time you'd like your invitations to be sent. Click next.
- Click add more to easily invite additional respondents. You will use the same invitation message and sender details, and only have to fill out the respondent information.
- If you've added all respondents, click schedule now.
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- You will now be able to see an overview of your respondents.
Send Surveys Without Email Addresses
Have you ever needed to launch a survey but you don't have email addresses? For example, surveys done over the phone or paper surveys? Or have you ever needed to ensure respondents replied only once to your survey but you didn’t want to use Enalyzer’s email service? If yes, here’s what to do.
Basically, you'll have to create as many fictitious respondents as you need. For instance, if 150 people should answer your survey, then you should create 150 fictitious respondents. How do you do that? Just follow the process you would normally take to send out your survey via email:
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Create a respondent list file. This file should include your fictitious respondents’ email addresses.
You have to use the @sink.sendgrid.net domain when creating fictitious email addresses. Sending to fake email addresses violates our terms of use and can get your account suspended.
- Send email invitations. Since you are using fictitious email addresses, no one will receive an actual invitation. Therefore, no need to spend time customizing your invitation message.
- Download your response data to Excel or CSV format and remember to include background variables in the download. Your response data file includes a unique username and password for every respondent. The combination of username and password is unique to the respondent.
Now you have two options, send the login information to your respondents or create unique links and send those to the respondents.
CREATE UNIQUE LINKS FOR EACH RESPONDENT
This is the most popular method and though it takes some manual work, it's relatively simple. Once you have downloaded your response data with the username and password of your respondents, you can create unique links for each respondent. Each unique link follows this structure:
https://surveys.enalyzer.com/?Pid=[USERNAME]&Rid=[PASSWORD]
Therefore, to create a unique link, all you have to do is replace the field [USERNAME] and [PASSWORD] fields with the actual username and password from the response data file.
If you have more than a few respondents, then you need to head over to Excel. We have compiled a simple and quick guide, nevertheless, keep in mind that when contacting our Customer Success Team, they might not be equipped with the Excel skills to help you with any issues you may find.
- Open up a program like Microsoft Excel or Google Sheets.
- Create three columns: username, password, and URL.
- Copy the usernames and passwords from the response data file and insert them into your Excel document.
- Now it's time for Excel magic. Turn the cell with the survey link into a formula that replaces [USERNAME] and [PASSWORD] with the actual values inserted in columns A and B. The formula would look like this (see image below):
="https://surveys.enalyzer.com/?Pid="&A2&"&Rid="&B2 - Once you've defined the formula, press enter and the link will contain the username and password. Pull the formula down on all the remaining cells and watch how the usernames and passwords turn into unique links.
SEND LOGIN INFORMATION
To login into your survey, your respondents need to go to the login website (https://surveys.enalyzer.com), as well as their respective username and password from the response data download.
Stop Scheduled Invitations
Did you schedule your survey email invitations to be sent at a later time and now you have to change something? To stop the scheduled invitations, you have to delete the scheduled respondents. All you have to do is:
- Go to your survey and select responses on the side menu. If the menu is closed, click on the menu icon () to open it first.
- Click on the filter button and the filter responses side menu will open.
- Click on the add filter dropdown menu and select invitation status.
- Then select scheduled, click on the apply button, and close the side menu.
- Click on the actions menu and select delete.
- Select the scheduled respondent and click the delete button.
- Your scheduled invitations have been deleted and will not be sent out.
To stop scheduled invitations, you have to delete them before they are sent out.