What's new?

August 2024

Introducing an AI-driven support assistant for real-time guidance, along with over 130 new video tutorials to help you master every feature along with a selection of requested functionalities. Read about the new release and all the new updates below.

Leveling Up User Support with the Power of AI

To enhance your experience with Enalyzer, we've upgraded our in-app help with a powerful AI-driven support assistant. This assistant is designed to make navigating Enalyzer easier than ever. Get real-time assistance by engaging in a conversation with the AI, which will provide you with relevant help center articles and video tutorials based on your inquiries.

Methodology videos to sharpen your skills

We’ve crafted approximately 40 methodology videos covering all aspects of the survey process. These videos, developed by Enalyzer Consulting, are designed to equip you with cutting-edge knowledge, whether you’re aiming to become a survey expert or need specific advice on parts of the survey process.

Take a look at the entire collection

Master our key features with a new batch of short tutorial videos

We’ve produced more than 90 feature-specific step-by-step videos to provide precise, relevant content tailored to your specific requests. With these resources, mastering different features becomes effortless, allowing you to navigate your tasks with confidence and avoid getting stuck along the way.

Watch the new collection of tutorial videos

Bulk report downloads now available

Managing large volumes of reports just got easier. With our new bulk download feature, you can select multiple—or even all—reports for download in a single action. This update saves time and effort, making it more convenient to comply with documentation policies or conduct comprehensive analyses, all while ensuring you have quick access to the reports you need.

Learn how to use this feature

New Survey Languages Added

We’re excited to announce the addition of nine new languages to Enalyzer! You can now create surveys in Croatian, Traditional Chinese, Frisian, Nynorsk, English (UK), Ukrainian, Brazilian Portuguese, Spanish (Spain), and Icelandic. These additions expand your ability to reach a global audience, ensuring your surveys resonate with respondents in their native language.

Streamlined Email Invite Flow

We’ve made enhancements to the "Manual" email invite flow, giving you more flexibility. Now, when using this flow, you can easily invite additional respondents at the end of the process. This update simplifies the task of individually inviting multiple email respondents, making your survey distribution even more efficient.

Redesign of the Data Labels Page

We’ve refined the Data Labels page within Enalyzer to improve usability based on your feedback. The new design offers a more intuitive and user-friendly experience, helping you navigate with ease. This redesign also sets the stage for our upcoming Translations Page, which will feature a similar streamlined interface, ensuring consistency across the platform.

Earlier this year

Introducing the survey dashboard

Introducing a new survey dashboard, designed to centralize all elements into one convenient hub. Seamlessly access your survey, related reports, workspaces, and automations, promoting efficient collaboration among users and streamlining navigation between related content for improved productivity.

Learn more about this feature.

In-app help center

Stuck on a question or need assistance navigating a feature? Our In-App Help Center is here to guide you every step of the way. Find answers to your queries, explore helpful resources, and stay updated on the latest features—all within the Enalyzer platform.

A refreshed interface

Our refreshed interface combines bold aesthetics with intuitive navigation, making it easier than ever to use Enalyzer. With more space for content and optimized spacing between elements, navigating the platform has never been smoother.

Custom data labels in response data download

When downloading response data to Excel, CSV or SPSS, you can now either use auto-generated labels or data labels that appear in the headers of your data columns. Auto-generated labels are generated by Enalyzer and are based on question numbers. Whereas, data labels are by default based on question text. In addition, you can fully customize labels for your survey background variables and questions.

Learn more about this feature.

Character limit for open answer questions

You can now restrict the number of characters that a respondent is allowed to use in an open answer question. You can pick a limit between 100 and 4000 characters.

Learn how to use this feature.

2023 Releases & Updates

AI survey assistant

Our AI survey assistant, powered by OpenAI, is designed to transform the survey design process into an interactive and insightful experience. This feature is not just about creating surveys; it's about crafting them with precision and alignment to your organization's specific needs.

The AI assistant, acting as your survey design partner, can help you align you surveys with essential metrics and themes crucial to your research. Tailoring to your unique organizational requirements, this tool helps craft surveys that are as individual as your project's goals. Recognizing your deep understanding of your organization, the assistant suggests, but never dictates. It's a collaboration, encouraging divergence from suggestions when they don't fit perfectly.

Learn how to use this feature.

Automatic report data update

If you have several reports from the same survey, once you update the data of one report, the others will also be updated.

Report owners and collaborators can update report data 5 times per 10 minutes.

Response receipt

The Response Receipt allows respondents to request an overview of their answers after they've completed their survey. However, now you can ensure that respondents automatically receive a Response Receipt when they complete the survey, without having them opt-in. This is particularly useful if you want to guarantee that all participants receive a summary of their responses.

Learn how to use this feature.

Azure Active Directory (AAD) loginN requirement

Organization administrators can now enforce AAD log-in for members, ensuring that access to the organization's content is secure and controlled through AAD. The AAD requirement will also be enforced in special login cases like Zapier, integrating AAD checks seamlessly into the setup flow.

Learn how to use this feature.

Email domain whitelisting

Organization administrators can now restrict access to the organization based on email domains. Only members with email addresses from whitelisted domains will have access. Upon enabling this feature, the domain of the enabling administrator is automatically whitelisted and cannot be removed, ensuring consistent domain usage.

Learn how to use this feature.

CONDITIONS ON SUB-QUESTIONS & RESPONSE OPTIONS

You can now add conditions to sub-questions and response options to more dynamic and complex surveys!

Learn how to use the feature.

REPORT TEMPLATES

A little while back, we launched more than 120 survey templates in 8 languages. Well now, most of them include report templates! When you create a new survey based on one of our expert templates, you can also include a report that will be added to your report library.

Our report templates are ready-to-use and have been carefully designed to give you valuable insights. As soon as you start collecting data, you can update the report data and start making data-driven decisions.

Learn how to use the feature.

DATA LABELS FOR OUTGOING WEBHOOKS

When creating an outgoing webhook, you can either use auto-generated labels or data labels. Auto-generated labels are generated by Enalyzer and are the same labels you find the response data downloads. Whereas, data labels allow you to customize labels for your survey background variables and questions for outgoing webhooks in order to control the output of API calls.

Learn how to use this feature.

NEW AUTOMATION: OUTGOING WEBHOOKS

We're excited to announce the release of our outgoing webhook integration! The outgoing webhook automation is triggered when a respondent completes your survey and their response is sent to an external system of your choice.

Learn how to use the feature.

EXCLUDE RESPONSE OPTIONS FROM RANDOMIZATION

You can choose which response options you want to randomize and which ones you want to keep in a fixed position. For instance, if you want to add a "None of the above" or "Other" option to your multiple-choice question, you can set those options to remain in a fixed position while randomizing the other ones. This will ensure that the "None of the above" or "Other" option always appears in a consistent position in the list of options.

Learn how to use the feature.

UPDATES TO CONDITIONS

We have made several updates to our conditions. We added "if" and "if not" statements, which allow you to show a question if certain conditions apply or not. Furthermore, we've also added "or" operators, which you can use to create complex conditions and condition groups. Logical operators are used to combine multiple conditions within a single rule. You can use "and" and "or" operators to combine conditions. 

Learn how to use the feature.

IMPROVEMENTS TO ANONYMITY

Administrating surveys is vital for higher response rates, maintaining and updating respondent lists, and overall survey management. This is also true for anonymous surveys. However, filtering anonymous responses can quickly and easily breach anonymity. We have therefore implemented some processes and criteria to give you the freedom to manage your survey responses while protecting anonymity.

Learn how to filter anonymous surveys.

NEW AUTOMATION: INCOMING WEBHOOKS

We're excited to announce the release of our incoming webhook integration! The incoming webhook automation is triggered when new respondent data comes in which prompts a survey email invitation to the respondent.

Learn how to use the feature.

2022 Releases & Updates

• NUMBER OF COLLECTORS PER SURVEY

  The maximum amount of collectors per survey has been increased to 500 collectors. Learn more about collectors.

•  

  INVITATION TIME IN ANONYMOUS SURVEYS

  To ensure anonymity, we removed the respondent invitation time for anonymous surveys from response data downloads and Zapier automations.

• ACCOUNT SUSPENSION

  If your account gets suspended due to too many spam registrations, you will be notified via email and in-app messages. Furthermore, you are able to provide necessary communication from within Enalyzer. Finally, on the email status page, you will get an overview and history of your account suspension.

  Learn more about the new feature here.

  PRINT RESPONSES

  Now you can print individual responses or save them as a PDF file and get a neat overview.
  Learn how to use the feature.

• EMAIL STATUS

  Enalyzer has a zero-tolerance policy toward spam. This means, that all email recipients must have opted to receive messages from you. If you're using our email service providers (ESPs) and spam complaints exceed the threshold, your account will be suspended, which means you will no longer be able to send email survey invitations, and any automations, including Zapier, will be deactivated.

  With this update, we have changed the threshold, so now spam complaints exceeding 0.08% within 7 days will result in account suspension. We have also added an email status page to your account settings where you can get an overview of your email status and activity for the last 7 days, which includes:

  • The percentage of spam complaints you've received.
  • The number of emails delivered and bounced.

  Learn more about the new email status page.

  CATEGORIES OVERVIEW

  You're now able to see your categories in the responses list to get a better overview of your responses.

  Learn more about categories.

  SORT RESPONSE OPTIONS ALPHABETICALLY

  When working with a large set of response options, it might be useful to be able to sort them in alphabetical order. So now you can for Multiple Choice, Matrix Multiple Choice, Ranking, and Point Distribution questions.

• IMPROVEMENTS TO SURVEY INVITATION FLOW
  

  We have decluttered the survey invitation flow so that there are fewer steps in the invitation process, making it smoother and easier to send survey invitations, especially for multi-language surveys.

  DIGITAL POST INTEGRATION

  Danish citizens receive their post from public Danish authorities digitally. Both the mailbox and the messages are called Digital Post and ensure secure digital communication between the citizens and public authorities. You can now integrate the organization with Digital Post and give organization members access to share surveys via Digital Post.

• PERSONAL ACCOUNTS AND ORGANIZATIONS NAVIGATION CHANGES
  

  We have upgraded the navigation between personal accounts and organizations, to make sure you know where you are at all times. Personal accounts have received a new organization area which allows them to navigate to existing organizations or create them. Whereas while working in an organization, you can switch to your personal account or another organization from the organization area side menu.

• MANUAL REQUEST REPORT DATA FOR REPORT OWNERS AND COLLABORATORS

  When a report is created, it will show the data available in the survey at the time of the report creation. If new data comes in, report owners and collaborators have to update the report data by clicking on the timestamp under the report's name.

  The timestamp shows the date and time of the latest update.

  AUTO-UPDATES FOR REPORT AND CHARTS READERS

  To make sure that readers are seeing the latest survey data, we have the auto-update data for shared charts and reports setting in reports activated by default. The auto-update data setting updates report data every 10 minutes, for no more than an hour, when a reader is viewing the report. To request new updates, the reader has to refresh the page.

2021 Releases & Updates

• EDIT DATA FORMATS FOR RESPONSE DATA DOWNLOADS

  You are now able to specify the data format for each variable and question when you download your response data. The data formats available are:

  • Text: This format displays the data as text. 
  • Value: This format displays the data as the value of the response.
  • Label number: This format displays the data as the numeric label of the selected response.
    Learn how to use this feature

• Print results reports

  You can now print your results reports and save them as a PDF file. Results reports are designed to give you a quick and simple visualization of your survey results. They are great for getting a quick and simple overview of the survey results. 
  Learn how to use this feature

• EMPLOYEES MERGED INTO MEMBERS

  We have decluttered organizations by merging employees into members. Organization employees no longer exist. Nevertheless, member profiles (formerly known as employee profiles) are still available.

  GROUPS CHANGED TO TEAMS AND MOVE INTO THE SIDE MENU

  Groups have been renamed Teams and given a page of its own, accessible from the side menu. Furthermore, parent teams can be added while creating a team.

  IE NO LONGER SUPPORTED

  Enalyzer no longer supports Internet Explorer. It has become increasingly challenging and complicated to improve Enalyzer and add new features while supporting Internet Explorer. Therefore, we are no longer supporting Internet Explorer for Enalyzer users. The survey respondent interface will not be affected, in other words, respondents will be able to access surveys using Internet Explorer.

  MORE SCHEDULING OPTIONS FOR SFTP RECURRING SURVEYS AUTOMATION

  We have merged First Invitation and Frequency and named it Frequency.

  The new Frequency has the following options:

  • Every 6 months

  • Every 3 months

  • Every 2 months

  • Monthly

  • Weekly

  • and for SFTP only also:

  SFTP automations also have:

  • Daily

  • Hourly

  • Minutes Interval

  • Custom

• NEW HEIGHT RULES FOR REPORT ELEMENTS

  We have made some improvements to the report layout. If a report element is taller than the others, then the smallest items will expand to match the height of the largest element in the same row.

  IMPROVEMENTS TO REPORT CHARTS DATA DESCRIPTION OVERLAYS

  We the new release, we now only show descriptions overlays when the mouse hovers over the charts.

  COLLECTORS HAVE THE OPTION TO ADD NEW QUESTIONS

  Survey administrators and collaborators on the survey can allow collectors to add their own questions to the survey. Survey admins and collaborators are able to control where collectors can place their questions.
  Learn how to use this feature

• EMAIL SERVICE PROVIDERS (ESPs): MAILJET AND CUSTOM ESP

  We have added Mailjet (EU hosted) as an email service provider and the possibility to use a custom ESP to send all your Enalyzer emails, including email survey invitations. Now you can choose which provider you want to use for your private account and your entire organization.
  Learn how to use this feature

  Filter employee list when adding collectors

  Adding collectors is now easier and faster since you can filter your employee list by name, email, personal ID, comments, groups, and background information.

• AZURE ACTIVE DIRECTORY AUTOMATION TO IMPORT EMPLOYEES AND GROUPS INTO YOUR ORGANIZATION

  We have moved the existing AAD automation to the automations area. Furthermore, you can now map AAD variables to employee profile variables, select the organization role for the imported employees, import multiple groups, and synchronize the AAD and Enalyzer group structure. Finally, like any other automation, you can enable error email notifications for yourself and others.
  Learn how to use this feature

  COLLECTORS

  Survey administrators and collaborators can give organization employees collector access to their surveys. When given access, collectors can invite respondents and collect feedback for others' surveys. Collectors can view and manage the respondents they've collected, whereas the survey owner and collaborators can view and manage all survey respondents. Furthermore, survey administrators and collaborators can decide which sharing survey methods (email, link, etc.) collectors have access to.
  Learn how to use this feature

• PRINT YOUR SURVEY

  It's finally here! Print a physical copy of your survey or save it to a PDF.
  Learn how to use this feature

  SECURITY AND LOGS IMPROVEMENTS

  We have improved the survey log to register the deletion of questions, jumps, and conditions. The survey log also logs changes to survey elements text. Finally, changes in the survey schedule such as automatic reminders, limited response time, and opening/closing surveys are also logged.

2020 Releases & Updates

• ADD BUTTON LINKS TO TEXT ELEMENTS

  Add buttons to your text elements that link to a website of your choosing. This could be used to direct readers to an action plan or download a file.
  Learn how to use this feature

  REPLACE IMAGES, VIDEOS, AND BUTTON LINKS WHEN CREATING VERSIONS

  If your report has a video, image, or button link in a text element, you can replace any of these for a  version. In other words, your versions can have their own images, videos, and buttons depending on your needs.
  Learn how to use this feature

  MULTIPLE ACTIVE WEBSITE COLLECTORS

  It is possible to have several active collectors at the same time.

  POP-UP DELAY IN SECONDS

  The pop-up delay in seconds has been increased to a maximum of 9999 seconds.

  CHANGES TO THEME OVERVIEW CHARTS

  You can add data series to theme overview charts. Theme overview charts can also be viewed as gauges and have the following sorting: Ascending/Descending/Default.

• READERS CAN SELECT REPORT LANGUAGE

  If your report has several languages, readers can now select their default language when you share it with them.

  NEWS, GUIDES, VIDEO TUTORIALS, AND MROE STRAIGHT FROM THE PLATFORM

  To make sure you can find help and inspiration right where you need it, we've made all our content available straight from the platform.

  REPORT VARIABLES SUPPORT DECIMAL VALUES

  Decimal values are now available for report variables.

  NEW CHART TYPE: THEME OVERVIEW

  Surveys are often divided into themes that can consist of one or more questions. Usually, matrix questions will be used to cover a theme. Now, you can compare these themes in one single chart.
  Learn how to use this feature

  WEB CONTENT ACCESSIBILITY GUIDELINES

  We are now WCAG 2.1 level AA compliant.
  → Get inspired

• ALERT WHEN NO MORE PLANS ARE AVAILABLE IN THE CONTRACT

  If your contract and organization are connected, organization admins will be alerted when there are no more contract plans available to assign.

  DISCONNECT A CONTRACT FROM AN ORGANIZATION

  You can now disconnect your contract from your organization. Once you disconnect the contract from the organization, you'll be no longer able to change or assign plans to the organization's employees/members.
  Learn how to use this feature

  IMAGES IN PDF AND POWERPOINT REPORT DOWNLOADS

  If you have added any images to your report, you can now download them to PDF and PowerPoint.

• CHANGE PLANS FOR EMPLOYEES

  You can now view and change plans in the employee menu as well as the member menu.

  AUTOMATIC ALLOCATION OF PLANS TO ORGANIZATION MEMBERS

  Automatic plan allocation is now available for all contract plans. At any point that one of your organization members makes use of a paid feature, they will automatically be allocated one of the plans in your contract.
  Learn how to use this feature

• SHARE REPORTS AS TEMPLATES

  When you share surveys as templates, you can also share any related reports. When someone creates a survey based on your template, they'll also get your reports. This will save your colleagues tons of time.
  Learn how to use this feature

  CONNECT YOUR CONTRACT WITH YOUR ORGANIZATION

  You can connect your contract with an organization. If you are the organization and the contract administrator, you'll be able to access the contract from within the organization.
  Learn how to use this feature

  AUTOMATIC ALLOCATION OF READER+ PLAN

  Instead of allocating Reader+ plans manually, you could opt for doing it automatically. What that entails is that at any point that one of your readers with a free plan wants to access a report that requires a paid plan, they will automatically be allocated one of the Reader+ plans in your contract.
  Learn how to use this feature

  FILTER EMPLOYEE LIST WHEN ADDING COLLECTORS

  Adding collectors is now easier and faster since you can filter your employee list by name, email, personal ID, comments, groups, and background information.

• IMPORT EMPLOYEES

  Bulk import employees and add them into existing groups with a CSV file instead of adding them manually.
  Learn how to use this feature

  NEW CHART TYPE: TOP/BOTTOM

  Top/Bottom charts visualize the strongest and weakest data points, allowing the reader to understand what is working and/or what needs improvement. They are available for the Rating Scale, Matrix Rating Scale, Net Promoter Score®, and Recommendation Score question types.
  Learn how to use this feature
  → Get inspired

  ORGANIZATION TEMPLATES

  Share your surveys as organization templates that can be accessed by the admin and collaborators of the organization.
  Learn how to use this feature

  NEW AUTOMATION: SEND RECURRING SURVEYS TO EMPLOYEES

  Recurring surveys is the new automation that allows organization admins and collaborators to automatically survey employees on an ongoing basis and get frequent feedback with just a few clicks.
  Learn how to use this feature
  → Get inspired

• ENCRYPT TEXT BACKGROUND VARIABLES

  You can now encrypt and decrypt text background variables. Any decryption of data is logged and encrypted variables cannot be viewed in reports.

  FILTER EMPLOYEES

  Filter employees via their name, role in the organization, status, and groups they belong to.

  CHANGE ROLES FOR EMPLOYEES

  Organization administrators can change organization roles (admin, collaborator, reader) directly in the employee menu and the member menu.

  NEW PLAN ONLY FOR CONTRACTS

  Users with contracts can purchase a new plan Reader+ for reports readers. The Reader+ plan gives users the possibility to read all reports shared with them.

  REPORTS WITH CERTAIN FEATURES CAN ONLY BE ACCESSED BY PAID PLANS

  Reports with 10+ elements, 1+ sections, and/or data series are limited to paid plans. In other words, if your report has any of these features, your readers will need a paid plan to access it.

  FREE AND STARTER USERS CAN CREATE AND MANAGE ORGANIZATIONS

  Free and Starter users can create and manage organizations.
  Learn how to use this feature

• NEW FORMATS FOR TEXT BACKGROUND VARIABLES

  Now you can define a format for text background variables: email, numeric, or custom. With the custom format, you can add your own regular expressions to create your own format.
  Learn how to use this feature

  CUSTOMIZE EMPLOYEE PROFILES

  All employees have profiles consisting of their background information such as name and email. You can customize these profiles by adding other variables such as age, gender, salary, manager, and more.
  Learn how to use this feature

  SEND SURVEYS TO ORGANIZATION EMPLOYEES

  You can invite your organization's employees to surveys directly from Enalyzer by using the stored data in their profiles, instead of manually setting up a CSV every time you conduct a survey.
  Learn how to use this feature
  → Get inspired