Conditions

Professional

About Conditions

Conditions are useful when you want to send respondents down different survey paths based on variables like question responses or background information. Depending on how respondents answer certain questions, they will take different routes through the survey.

A condition is a rule you set that questions must follow to be visible to a respondent that follows that rule. To make it easier, you can read the conditions as a sentence. The example above can be read as:

The question "What was the primary reason you were not able to work efficiently?" will be displayed to respondents that answer any of 1, 2, or 3 to the question "How would you rate your work efficiency the past week?"

A condition consists of three parts:

  • A variable: This can a question or a background variable in your survey. In the example above, the variable is the question "How would you rate your work efficiency the past week?"

    Date type background variables, Image Upload, File Upload, Ranking, and Point Distribution questions cannot be used for conditions.

  • An operator: Operators in a condition are like a verb in a sentence. Operators specify how the condition criteria relate to each other. The operators available is determined by the variable type. In the example above, the operator is "is any of".
    View all available operators for each variable type.
  • A value: This is the value(s) that defines your condition. In the example above, the values are 1, 2, and 3.

Add Conditions

Conditions are added to the question that should be shown if the condition is fulfilled. For example, if you want to show questions to employees in the Marketing department, the conditions are added to the set of questions.

To add conditions, all you have to do is:

  1. Select the question to which you want to add the condition and click settings.
  2. Click the add condition button.
  3. Select the variable (question or background variable) for the condition.
  4. Select the value. This is the response option the respondent has to select to be directed to the specified question, i.e. this is the condition.
  5. When you're done, click add.

    Add as many conditions as you need. These will be AND conditions, which means that all conditions have to be fulfilled for the question to be displayed to the respondents.

  6. Your conditions will now appear under your question settings.
  7. You are always able to see which questions contain conditions from the survey content overview. They are marked with the survey element number that the condition is based on:
    screely-1658188710317.png

Delete Conditions

  1. Go to your survey, and click on the question whose condition you want to delete.
  2. Click on settings.
  3. Scroll to the bottom, under conditions, to see a list of the conditions this question has.
  4. Click on the remove icon (GreyCross.png) next to the condition you want to delete and it will be deleted immediately.

Available Operators

The available operators is determined by the variable type you choose for your condition. Use the toggles below to learn more about each one.

  • The operator depends on the number of response options you select or define. If you select or define one value, the operator will be "is", for example "Department is Sales". If you select or define multiple values, the operator will be "is any of", for example "Department is any of the options Sales or Marketing".

    These operators are available for:

    • Multiple Choice
    • Rating Scale
    • Open Answer
    • Image Choice
    • Matrix Multiple Choice
    • Matrix Rating Scale
    • Input Field
    • Net Promoter ScoreĀ® (NPS)
    • Recommendation Score
    • Background Variable: Selection List
    • Background Variable: Text

    Date type background variables, Image Upload, File Upload, Ranking, and Point Distribution questions cannot be used for conditions.

  • These operators are available to text variables:

    • Open Answer
    • Input Field, except for the numeric format
    • Background Variable: Text, except for the numeric format

     

  • These operators are available to numeric variables:

    • Input Field, numeric format
    • Background Variable: Text, numeric format

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