Enalyzer Plans

About Enalyzer Plans

The plan you have determines the set of features available to your account. Our plans are available as single or multi-user plans. We provide the following:

  • Free: Perfect for personal and academic surveys with a simple and quick overview of results.
  • Professional: Take insight to new levels with our ultimate feature set for professionals.
  • Reader+: Perfect for those who are meant to have read-only access to reports or have limited access to share surveys with respondents.

To see the feature breakdown of all the available plans and compare them, check out our plans and pricing page.

Upgrade

To view your current plan, simply navigate to your account settings. If you ever want to upgrade your plan, all you have to do is:

  1. Click on your name at the top right corner and select account.
  2. If your account is on a free plan, you can click the upgrade now button. If you do have an active subscription and wish to change it, you can click the field showing your current plan.
  3. Choose the plan you want to change to.
  4. Click on the coupon code checkbox, if you have one, and enter your personal information. Here you can also see the billing details.
  5. Click next.
  6. Enter your credit card details and accept the terms of payment. If you are just changing your current subscription, you don't need to input new payment information.
  7. Click pay now, or change.
  8. Next to your new subscription, you will see when the forthcoming invoice is due.

Downgrade

To view your current plan, simply navigate to your account settings. If you ever want to downgrade your plan, all you have to do is:

  1. Click on your name at the top right corner and select account.
  2. Under manage plan, select the cancel plan button to downgrade to a free plan. 
  3. Click the change button.
  4. You'll see a confirmation that you have been downgraded to a free plan and when the downgrade will take effect.

Update Credit Card

You might've gotten a new credit card or your current one is about to expire. Either way, if you want to update your credit card details in your account, you have to:

  1. Open the user menu at the top right by clicking your name.
  2. Select account.
  3. In the side menu, click on subscription.
  4. Click on your credit card.
  5. Update the credit card details and click on change.

Responses Included in Your Plan

Your plan determines how many respondents you can invite and how many responses you can collect:

  • Free: You can invite up to 10 respondents and collect up to 10 responses.
  • Reader+: You can invite up to 10 respondents and collect up to 10 responses.
  • Professional: 50,000 responses.

With a Free or Reader+ plan, it is not possible to invite more than 10 respondents or collect more than 10 responses. This limit applies across all collection methods, including email invitations, survey links, and integrations.

FAQs

  • If you cancel your paid subscription or your subscription is canceled, for instance, due to lacking payment, your account is automatically downgraded to a free plan. Free plans are limited to selected features. Read more about our plans and pricing.

    Your surveys, reports, and data will remain stored in your account, but might not be accessible due to the restrictions of a Free plan. You can always upgrade your account to the Professional plan, and get complete access to your content again.