We offer several ways to get help, depending on your question and how quickly you need an answer.
Below is an overview of your support options and when to use each one.
Email support
If you need personal assistance or help with a more complex issue, you’re welcome to contact our support team by email.
Email: support@enalyzer.com
We typically respond within two hours during normal business hours.
Phone support
If you prefer speaking to someone directly, or if your issue is urgent, you can contact us by phone. Phone numbers for each country are available on our contact page.
AI Chat – fastest for quick questions
For short questions about functionality or learning how to use a feature, we recommend starting with AI Chat.
AI Chat is ideal if you:
• Need a quick explanation of a feature
• Want help learning how something works
• Are looking for guidance while setting up a survey
For many questions, this is the fastest way to get help.
Not sure where to start?
If you’re in doubt, start with AI Chat for quick answers. If your question requires more detailed assistance, you can always contact us by email or phone.
We’re here to help you get the most out of Enalyzer.