Our General Terms and Conditions govern the relationship between Enalyzer and our customers, setting out the legal framework for the delivery and use of our Software and Consultancy Services.
These terms define the mutual obligations, rights, and limitations of both parties, covering areas such as service scope, pricing, intellectual property, confidentiality, liability, and termination. They are designed to ensure a clear, fair, and transparent foundation for our collaboration with customers.
Key highlights include:
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Scope of Services: Enalyzer provides software tools (e.g., survey and reporting platform) and consultancy services under defined service orders.
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Data Ownership and Security: Customers retain full ownership of their data. Enalyzer acts in accordance with strict privacy and security measures, further detailed in our Data Processing Agreement.
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Licensing and Use: Access is granted through private user licenses. Misuse, including unauthorized access or data exploitation, is strictly prohibited.
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Liability and Limitation: Our liability is limited in accordance with Danish law and is aligned with the coverage provided under our Data Processing Agreement and cyber insurance policies.
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Termination and Assignment: Either party may terminate the agreement under specified conditions, and assignments are permitted with continued liability for service payments.
These Terms ensure transparency, trust, and legal clarity in how we operate and engage with our customers. They are complemented by our Data Processing Agreement and Privacy Policy to provide a comprehensive governance framework.