About the AI Assistant
The AI Assistant, powered by OpenAI, is designed to assist you in creating surveys that are not only comprehensive but also tailored to your specific needs and objectives. It offers an interactive, intuitive, and user-friendly approach to survey design.
At Enalyzer, our mission is to empower everyone to create impactful surveys that drive organizational improvement. We recognize that not everyone has the expertise to design an effective survey. Inexperience often leads to overlooked aspects, jeopardizing data quality. That's where our AI assistant steps in, offering tailored guidance at each step, making the process less daunting and far more effective.
The AI Assistant adapts to your unique requirements.
Enable the AI Assistant
Before anyone can get started with the AI assistant, organization administrators have to enable it for the entire organization. To do that, organization administrators have to:
- Go to the homepage and click on your organization.
- Click on settings on the side menu.
- Enable the allow survey creation using OpenAI. A dialogue will pop up asking you to confirm your choices.
Now everyone in the organization can create surveys using the AI assistant.
Create Surveys with the AI Assistant
To create surveys with the AI Assistant, all you have to do is:
- Click on the surveys area icon (
) and click new on the side menu.
- Click on the with AI option.
- You can now start engaging with the assistant to create your survey.
Input quality determines output quality. While the AI assistant alleviates much of the manual work, it's essential to remember that unclear or vague prompts will result in an equally unclear survey. We recommend the following these best practices when writing prompts:
- State Your Survey’s Purpose: Be clear about why you’re conducting the survey (e.g., to reduce employee turnover).
- Describe Your Objectives: Specify what you wish to learn (e.g., insights into employee satisfaction regarding salary, benefits, workload, and culture).
- Contextualize: Let the assistant know who is sending out the survey (e.g., we're a pension and insurance company).
- Be Detailed and Specific: Clearly state the outcomes you desire, the more specific you are, the more specific your survey will be (e.g., comparing employee satisfaction by department).
- Avoid Ambiguity: Strive for precision to ensure your survey is equally precise.
- Include Your Hypotheses: If you have assumptions or theories, like employees leaving due to lack of development opportunities, include them for testing within the survey.
- Seek Additional Themes or Questions: Don’t hesitate to ask the assistant to suggest other crucial themes or questions pertinent to your survey.
- Address Blindspots: We all miss details sometimes. Ask the assistant for any suggestions on questions or themes you may have overlooked to get a more comprehensive survey.
- Assert Your Authority: You understand your organization's context better than anyone. If you find any formulations, response options, or scales that don't align with your insights, inform the AI assistant for necessary adjustments.
- Pilot Test: Before fully launching your survey, always conduct a pilot test to gauge its effectiveness and make any final tweaks.
Legal and Security
Generative AI is transforming the ways of working and has great potential to increase efficiency and possibilities when working with data. At Enalyzer we want to enable our users to achieve the benefits of generative AI when using our solutions. At the same time, we understand and appreciate the questions and concerns associated with use of AI. With this explainer, we seek to shed more light on how Enalyzer works with AI and to answer the most common questions and concerns regarding use of AI in our solutions.
What is AI?
There is no common official definition of artificial intelligence or “AI”. When we refer to AI or generative AI in this explainer and in our terms and policies, we refer to IT solutions comprising an algorithm that can “learn” patterns and structure from sets of training data, and based on this generate new data with similar characteristics on request from users. Examples of such AI or generative AI are OpenAI’s solution ChatGPT and Google’s solution Bard.
How is AI used in Enalyzer’s solutions?
When we handle data from our customers in our solutions we act as data processors. This means that we only process customer data in accordance with the instructions from our customers. We do not use AI to process customer data unless this has been explicitly accepted by the customer.
At this point in time our customers can choose to enable the use of AI in relation to creating surveys. The customer data that will be accessible to and potentially processed with AI are typically prompts to create questions in a questionnaire, and hence most likely does not contain personal data. We do not use AI to process customer data in other ways or situations at present.
How do we ensure that the users control the use of AI?
By default, we do not use AI to process customer data. Processing of customer data with AI only takes place if the customer has accepted this by actively enabling AI Features. The customer can at any time de-activate AI Features again to cease processing of customer data with AI.
How do we ensure safety and security in relation to the AI features?
Safety, security and customer control is essential to Enalyzer. For that reason, our AI Features are based on OpenAI’s API Platform, under which OpenAI is a sub-processor solely acting on instruction from the customer. For more information about this please see the AI DPA Addendum. We do not involve any other third parties in the processing of customer data with AI.
By using OpenAI’s API Platform we give the customers more control of the data than the control user have by e.g. using the default end-user versions of ChatGPT and Google Bard. In the default end-user versions the AI service provider is entitled to use the input and output data for its own purposes, e.g. to improve the AI. This is not the case with the input and output generated when using OpenAI’s API Platform. OpenAI has given a number of specific essential commitments for the API Platform, including that OpenAI will refrain from using the input and output (data) to train the AI, and that the rights to the customer’s input and output (data) is owned by the customer. You can read more about OpenAI’s special commitments for the ChatCPT Enterprise and the API Platform here.
Although OpenAI’s services have only been offered for a limited period of time OpenAI have already achieved a number of the recognized market standard security certifications, including SOC 2 and SOC 3. More information is available on the OpenAI trust portal.
OpenAI is an affiliate of Microsoft, who has integrated OpenAI’s offerings into its own solutions and acts a cloud provider for OpenAI.