What's new? - Feature releases and updates

November 2022

NUMBER OF COLLECTORS PER SURVEY

The maximum amount of collectors per survey has been increased to 500 collectors. Learn more about collectors.

INVITATION TIME IN ANONYMOUS SURVEYS

To ensure anonymity, we removed the respondent invitation time for anonymous surveys from response data downloads and Zapier automations.

October 2022

ACCOUNT SUSPENSION

If your account gets suspended due to too many spam registrations, you will be notified via email and in-app messages. Furthermore, you are able to provide necessary communication from within Enalyzer. Finally, on the email status page, you will get an overview and history of your account suspension.

Learn more about the new feature here.

PRINT RESPONSES

Now you can print individual responses or save them as a PDF file and get a neat overview.
Learn how to use the feature.

September 2022

EMAIL STATUS

Enalyzer has a zero-tolerance policy toward spam. This means, that all email recipients must have opted to receive messages from you. If you're using our email service providers (ESPs) and spam complaints exceed the threshold, your account will be suspended, which means you will no longer be able to send email survey invitations, and any automations, including Zapier, will be deactivated.

With this update, we have changed the threshold, so now spam complaints exceeding 0.08% within 7 days will result in account suspension. We have also added an email status page to your account settings where you can get an overview of your email status and activity for the last 7 days, which includes:

  • The percentage of spam complaints you've received.
  • The number of emails delivered and bounced.

Learn more about the new email status page.

CATEGORIES OVERVIEW

You're now able to see your categories in the responses list to get a better overview of your responses.

Learn more about categories.

SORT RESPONSE OPTIONS ALPHABETICALLY

When working with a large set of response options, it might be useful to be able to sort them in alphabetical order. So now you can for Multiple Choice, Matrix Multiple Choice, Ranking, and Point Distribution questions.

June 2022

IMPROVEMENTS TO SURVEY INVITATION FLOW

We have decluttered the survey invitation flow so that there are fewer steps in the invitation process, making it smoother and easier to send survey invitations, especially for multi-language surveys.

DIGITAL POST INTEGRATION

Danish citizens receive their post from public Danish authorities digitally. Both the mailbox and the messages are called Digital Post and ensure secure digital communication between the citizens and public authorities. You can now integrate the organization with Digital Post and give organization members access to share surveys via Digital Post.

February 2022

PERSONAL ACCOUNTS AND ORGANIZATIONS NAVIGATION CHANGES

We have upgraded the navigation between personal accounts and organizations, to make sure you know where you are at all times. Personal accounts have received a new organization area which allows them to navigate to existing organizations or create them. Whereas while working in an organization, you can switch to your personal account or another organization from the organization area side menu.

January 2022

MANUAL REQUEST REPORT DATA FOR REPORT OWNERS AND COLLABORATORS

When a report is created, it will show the data available in the survey at the time of the report creation. If new data comes in, report owners and collaborators have to update the report data by clicking on the timestamp under the report's name.

The timestamp shows the date and time of the latest update.

AUTO-UPDATES FOR REPORT AND CHARTS READERS

To make sure that readers are seeing the latest survey data, we have the auto-update data for shared charts and reports setting in reports activated by default. The auto-update data setting updates report data every 10 minutes, for no more than an hour, when a reader is viewing the report. To request new updates, the reader has to refresh the page.

2021 Releases & Updates

  • EDIT DATA FORMATS FOR RESPONSE DATA DOWNLOADS

    You are now able to specify the data format for each variable and question when you download your response data. The data formats available are:

    • Text: This format displays the data as text. 
    • Value: This format displays the data as the value of the response.
    • Label number: This format displays the data as the numeric label of the selected response.
      Learn how to use this feature
  • Print results reports

    You can now print your results reports and save them as a PDF file. Results reports are designed to give you a quick and simple visualization of your survey results. They are great for getting a quick and simple overview of the survey results. 
    Learn how to use this feature

  • EMPLOYEES MERGED INTO MEMBERS

    We have decluttered organizations by merging employees into members. Organization employees no longer exist. Nevertheless, member profiles (formerly known as employee profiles) are still available.

    GROUPS CHANGED TO TEAMS AND MOVE INTO THE SIDE MENU

    Groups have been renamed Teams and given a page of its own, accessible from the side menu. Furthermore, parent teams can be added while creating a team.

    IE NO LONGER SUPPORTED

    Enalyzer no longer supports Internet Explorer. It has become increasingly challenging and complicated to improve Enalyzer and add new features while supporting Internet Explorer. Therefore, we are no longer supporting Internet Explorer for Enalyzer users. The survey respondent interface will not be affected, in other words, respondents will be able to access surveys using Internet Explorer.

    MORE SCHEDULING OPTIONS FOR SFTP RECURRING SURVEYS AUTOMATION

    We have merged First Invitation and Frequency and named it Frequency.

    The new Frequency has the following options:

    • Every 6 months

    • Every 3 months

    • Every 2 months

    • Monthly

    • Weekly

    • and for SFTP only also:

    SFTP automations also have:

    • Daily

    • Hourly

    • Minutes Interval

    • Custom

  • NEW HEIGHT RULES FOR REPORT ELEMENTS

    We have made some improvements to the report layout. If a report element is taller than the others, then the smallest items will expand to match the height of the largest element in the same row.

    IMPROVEMENTS TO REPORT CHARTS DATA DESCRIPTION OVERLAYS

    We the new release, we now only show descriptions overlays when the mouse hovers over the charts.

    COLLECTORS HAVE THE OPTION TO ADD NEW QUESTIONS

    Survey administrators and collaborators on the survey can allow collectors to add their own questions to the survey. Survey admins and collaborators are able to control where collectors can place their questions.
    Learn how to use this feature

  • EMAIL SERVICE PROVIDERS (ESPs): MAILJET AND CUSTOM ESP

    We have added Mailjet (EU hosted) as an email service provider and the possibility to use a custom ESP to send all your Enalyzer emails, including email survey invitations. Now you can choose which provider you want to use for your private account and your entire organization.
    Learn how to use this feature

    Filter employee list when adding collectors

    Adding collectors is now easier and faster since you can filter your employee list by name, email, personal ID, comments, groups, and background information.

  • AZURE ACTIVE DIRECTORY AUTOMATION TO IMPORT EMPLOYEES AND GROUPS INTO YOUR ORGANIZATION

    We have moved the existing AAD automation to the automations area. Furthermore, you can now map AAD variables to employee profile variables, select the organization role for the imported employees, import multiple groups, and synchronize the AAD and Enalyzer group structure. Finally, like any other automation, you can enable error email notifications for yourself and others.
    Learn how to use this feature

    COLLECTORS

    Survey administrators and collaborators can give organization employees collector access to their surveys. When given access, collectors can invite respondents and collect feedback for others' surveys. Collectors can view and manage the respondents they've collected, whereas the survey owner and collaborators can view and manage all survey respondents. Furthermore, survey administrators and collaborators can decide which sharing survey methods (email, link, etc.) collectors have access to.
    Learn how to use this feature

  • PRINT YOUR SURVEY

    It's finally here! Print a physical copy of your survey or save it to a PDF.
    Learn how to use this feature

    SECURITY AND LOGS IMPROVEMENTS

    We have improved the survey log to register the deletion of questions, jumps, and conditions. The survey log also logs changes to survey elements text. Finally, changes in the survey schedule such as automatic reminders, limited response time, and opening/closing surveys are also logged.

2020 Releases & Updates

  • ADD BUTTON LINKS TO TEXT ELEMENTS

    Add buttons to your text elements that link to a website of your choosing. This could be used to direct readers to an action plan or download a file.
    Learn how to use this feature

    REPLACE IMAGES, VIDEOS, AND BUTTON LINKS WHEN CREATING VERSIONS

    If your report has a video, image, or button link in a text element, you can replace any of these for a  version. In other words, your versions can have their own images, videos, and buttons depending on your needs.
    Learn how to use this feature

    MULTIPLE ACTIVE WEBSITE COLLECTORS

    It is possible to have several active collectors at the same time.

    POP-UP DELAY IN SECONDS

    The pop-up delay in seconds has been increased to a maximum of 9999 seconds.

    CHANGES TO THEME OVERVIEW CHARTS

    You can add data series to theme overview charts. Theme overview charts can also be viewed as gauges and have the following sorting: Ascending/Descending/Default.

  • READERS CAN SELECT REPORT LANGUAGE

    If your report has several languages, readers can now select their default language when you share it with them.

    NEWS, GUIDES, VIDEO TUTORIALS, AND MROE STRAIGHT FROM THE PLATFORM

    To make sure you can find help and inspiration right where you need it, we've made all our content available straight from the platform.

    REPORT VARIABLES SUPPORT DECIMAL VALUES

    Decimal values are now available for report variables.

    NEW CHART TYPE: THEME OVERVIEW

    Surveys are often divided into themes that can consist of one or more questions. Usually, matrix questions will be used to cover a theme. Now, you can compare these themes in one single chart.
    Learn how to use this feature

    WEB CONTENT ACCESSIBILITY GUIDELINES

    We are now WCAG 2.1 level AA compliant.
    Get inspired

  • ALERT WHEN NO MORE PLANS ARE AVAILABLE IN THE CONTRACT

    If your contract and organization are connected, organization admins will be alerted when there are no more contract plans available to assign.

    DISCONNECT A CONTRACT FROM AN ORGANIZATION

    You can now disconnect your contract from your organization. Once you disconnect the contract from the organization, you'll be no longer able to change or assign plans to the organization's employees/members.
    Learn how to use this feature

    IMAGES IN PDF AND POWERPOINT REPORT DOWNLOADS

    If you have added any images to your report, you can now download them to PDF and PowerPoint.

  • CHANGE PLANS FOR EMPLOYEES

    You can now view and change plans in the employee menu as well as the member menu.

    AUTOMATIC ALLOCATION OF PLANS TO ORGANIZATION MEMBERS

    Automatic plan allocation is now available for all contract plans. At any point that one of your organization members makes use of a paid feature, they will automatically be allocated one of the plans in your contract.
    Learn how to use this feature

  • SHARE REPORTS AS TEMPLATES

    When you share surveys as templates, you can also share any related reports. When someone creates a survey based on your template, they'll also get your reports. This will save your colleagues tons of time.
    Learn how to use this feature

    CONNECT YOUR CONTRACT WITH YOUR ORGANIZATION

    You can connect your contract with an organization. If you are the organization and the contract administrator, you'll be able to access the contract from within the organization.
    Learn how to use this feature

    AUTOMATIC ALLOCATION OF READER+ PLAN

    Instead of allocating Reader+ plans manually, you could opt for doing it automatically. What that entails is that at any point that one of your readers with a free plan wants to access a report that requires a paid plan, they will automatically be allocated one of the Reader+ plans in your contract.
    Learn how to use this feature

    FILTER EMPLOYEE LIST WHEN ADDING COLLECTORS

    Adding collectors is now easier and faster since you can filter your employee list by name, email, personal ID, comments, groups, and background information.

  • IMPORT EMPLOYEES

    Bulk import employees and add them into existing groups with a CSV file instead of adding them manually.
    Learn how to use this feature

    NEW CHART TYPE: TOP/BOTTOM

    Top/Bottom charts visualize the strongest and weakest data points, allowing the reader to understand what is working and/or what needs improvement. They are available for the Rating Scale, Matrix Rating Scale, Net Promoter Score®, and Recommendation Score question types.
    Learn how to use this feature
    → Get inspired

    ORGANIZATION TEMPLATES

    Share your surveys as organization templates that can be accessed by the admin and collaborators of the organization.
    Learn how to use this feature

    NEW AUTOMATION: SEND RECURRING SURVEYS TO EMPLOYEES

    Recurring surveys is the new automation that allows organization admins and collaborators to automatically survey employees on an ongoing basis and get frequent feedback with just a few clicks.
    Learn how to use this feature
    Get inspired

  • ENCRYPT TEXT BACKGROUND VARIABLES

    You can now encrypt and decrypt text background variables. Any decryption of data is logged and encrypted variables cannot be viewed in reports.

    FILTER EMPLOYEES

    Filter employees via their name, role in the organization, status, and groups they belong to.

    CHANGE ROLES FOR EMPLOYEES

    Organization administrators can change organization roles (admin, collaborator, reader) directly in the employee menu and the member menu.

    NEW PLAN ONLY FOR CONTRACTS

    Users with contracts can purchase a new plan Reader+ for reports readers. The Reader+ plan gives users the possibility to read all reports shared with them.

    REPORTS WITH CERTAIN FEATURES CAN ONLY BE ACCESSED BY PAID PLANS

    Reports with 10+ elements, 1+ sections, and/or data series are limited to paid plans. In other words, if your report has any of these features, your readers will need a paid plan to access it.

    FREE AND STARTER USERS CAN CREATE AND MANAGE ORGANIZATIONS

    Free and Starter users can create and manage organizations.
    Learn how to use this feature

  • NEW FORMATS FOR TEXT BACKGROUND VARIABLES

    Now you can define a format for text background variables: email, numeric, or custom. With the custom format, you can add your own regular expressions to create your own format.
    Learn how to use this feature

    CUSTOMIZE EMPLOYEE PROFILES

    All employees have profiles consisting of their background information such as name and email. You can customize these profiles by adding other variables such as age, gender, salary, manager, and more.
    Learn how to use this feature

    SEND SURVEYS TO ORGANIZATION EMPLOYEES

    You can invite your organization's employees to surveys directly from Enalyzer by using the stored data in their profiles, instead of manually setting up a CSV every time you conduct a survey.
    Learn how to use this feature
    → Get inspired

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