Enalyzer Help Center

How many respondents are included in my plan?

Reports and raw data files show respondent data, therefore respondents are added to these once they are created. Respondents are created when:

  • They access your survey via link and answer it - this could be fully or partially
  • They are invited via email, regardless of whether they've accessed your survey or not

Therefore, in reports and raw data files, respondents that were invited via email, even if they have not participated in the survey yet, are counted as part of the total amount of respondents included in your plan. However, to ensure you always see those respondents who have answered your survey, reports and raw data files follow this hierarchy:

  1. Completed
  2. Incomplete
  3. Refused
  4. Not answered

You'll be able to see those respondents included in your plan, if the number exceeds, you can always upgrade and access more of your data.

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