Enalyzer Help Center

How do I send multilingual survey email invitations?

Ensure that your respondents receive your survey in their native tongue by following these steps.

Translate the subject and email text

  1. Go to your survey, click and select collect.
  2. Click and select email.
  3. Enalyzer provides a default text in all our system languages; English, Danish, Swedish, Norwegian, Dutch, French, Spanish and Latin-American Spanish. You can edit the sender information, the subject of the email, and the email invitation text. The email invitation text has to have the survey_link merge field.
  4. To translate the text, click on the language drop-down menu*, at the top, and select the language you're going to translate.
  5. Translate the subject and email text. Remember that the survey_link merge field has to be included in the email text. If you have more languages to translate, repeat steps 3 and 4.
  6. Once you're done translating, click next.

Add language variable to respondents

Now that you've translated your text, it's vital that you add a language variable to your respondents to ensure that they receive the survey invitation in the correct language.

  1. You can now choose how you want to add your respondents. You can either upload** your CSV file, copy/paste** your CSV file, and/or enter the respondents manually.
    • Your CSV file should include the language codes for each respondent. If a language code is missing, the respondent will receive the survey in the default language you've chosen. Click here for a list of the language codes for all of the languages we support.
    • If you choose to enter the respondents manually, make sure to choose the correct language in the drop-down menu.
  2. Click add and use the drop-down menu to ensure that your respondents have the correct language attached to them.
  3. Click next and send now.

Enalyzer language codes

Language Language code
Danish da
English en
Russian ru
German de
French fr
Norwegian no
Swedish se
Finnish fi
Arabic ar
Dutch nl
Italian it
Spanish es
Indonesian id
Malay ms
Portuguese pt
Swahili sw
Chinese zh
Korean ko
Japanese ja
Hebrew he
Greek el
Albanian sq
Bulgarian bg
Croatian hr
Czech cs
Estonian et
Faeroese fo
Georgian gd
Hungarian hu
Icelandic is
Latvian lv
Lithuanian lt
Maltese mt
Serbian sr
Slovak sk
Thai th
Turkish tr
Ukrainian uk
Vietnamese vi
Zulu zu
Polish pl
Romanian  ro
Esperanto eo
Greenlandic kl
Macedonian mk
Yiddish ji
Chinese (PRC) zhs
Spanish (SAM) sps
Portuguese (SAM) pts
Chinese (Hongkong) zh1
Chinese (Singapore) zh2
Chinese (Taiwan) zh3
English (US) us
Hindi hi
Slovenian sl
Irish ie
Urdu ur
Farsi fa
Tagalog ta
Bengali be

* This feature is only available in the PRO and PRO+ plans. Check out our plans.

** This feature is available in the paid plans. Check out our plans.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk